www.virease.com | Effective Date: May 7, 2026
Please read these Terms & Conditions (“Terms”) carefully before using the services provided by Virease Ltd (“Virease”, “we”, “us”, or “our”).
By booking a consultation, signing a Service Agreement, accessing our Website, or using our services, you agree to be legally bound by these Terms.
Virease Ltd provides managed virtual assistant and business support services to entrepreneurs, real estate professionals, and businesses.
Services may include, but are not limited to:
Administrative support
Executive assistance
Client communication
CRM management
Lead generation support
Appointment coordination
Social media assistance
Customer support
Business operations support
The exact scope of services, deliverables, timelines, assigned personnel, and service limitations will be outlined in a separate written Service Agreement between Virease Ltd and the client.
Virease reserves the right to refuse service requests that fall outside the agreed scope of work or violate applicable laws or platform policies.
All monthly retainer plans require a minimum commitment period of three (3) months unless otherwise agreed in writing.
A one-time setup fee of $350 CAD is payable upon signing to cover virtual assistant sourcing, matching, onboarding, account setup, and workflow preparation.
Services commence only after:
execution of a signed Service Agreement; and
receipt of all required onboarding payments.
Clients may request plan upgrades with a minimum of five (5) business days’ written notice.
Downgrades, pauses, or cancellations are subject to the cancellation terms outlined below.
Unused service hours do not roll over to future billing periods unless expressly stated in writing.
All fees are quoted and payable in Canadian dollars (CAD) unless otherwise stated.
Current standard pricing includes:
Trial Plan: $420 CAD/month (20 hours/month)
Starter Plan: $840 CAD/month
Growth Plan: $1,680 CAD/month
Scale Plan: $3,360 CAD/month
Hourly Services: $21 CAD/hour (minimum engagement requirements may apply)
Virease reserves the right to modify pricing at any time upon thirty (30) days’ written notice.
Invoices are issued at the beginning of each billing cycle and are due within five (5) business days unless otherwise stated in writing.
Failure to make timely payment may result in:
suspension of services;
delayed deliverables;
removal of assigned personnel; or
termination of the service relationship.
Clients are responsible for any applicable taxes, government charges, or banking fees associated with payments.
Clients may cancel services after the initial commitment period by providing at least thirty (30) days’ written notice.
The one-time setup fee is strictly non-refundable.
No refunds will be issued for:
completed billing periods;
partially used monthly retainers; or
completed work already performed.
Virease reserves the right to immediately suspend or terminate services for:
non-payment;
abusive, threatening, or inappropriate conduct;
illegal activity;
repeated violation of agreed workflows; or
breach of these Terms or any Service Agreement.
Termination does not eliminate outstanding payment obligations owed to Virease Ltd.
Clients agree to:
provide accurate and complete information;
maintain timely communication;
provide required access, credentials, and materials necessary for service delivery;
ensure all materials provided to Virease comply with applicable laws and third-party rights;
maintain appropriate backups of important business information.
Virease is not responsible for delays or performance issues caused by incomplete information, inaccessible systems, or client-side operational failures.
Both parties agree to maintain the confidentiality of proprietary, business, financial, and operational information disclosed during the course of the relationship.
Virease will not disclose confidential client information to unauthorized third parties except as required to provide services or comply with legal obligations.
Clients agree not to distribute, copy, sell, or disclose Virease proprietary systems, internal workflows, SOPs, training methods, templates, pricing structures, or operational materials without prior written consent.
Confidentiality obligations survive termination of the business relationship.
Upon full payment of all outstanding invoices, clients retain ownership of final deliverables specifically created for them as part of the agreed services.
Virease Ltd retains full ownership of:
internal systems;
processes;
templates;
automation frameworks;
training materials;
workflows;
operating procedures; and
proprietary business methodologies.
Nothing in these Terms transfers ownership of Virease intellectual property to the client.
To the fullest extent permitted under applicable law, Virease Ltd shall not be liable for any indirect, incidental, consequential, special, punitive, or loss-of-profit damages arising from the use of our services.
Virease does not guarantee:
business growth;
revenue increases;
lead conversion rates;
marketing performance;
operational outcomes; or
specific business results.
The total cumulative liability of Virease Ltd for any claim arising out of or related to the services shall not exceed the total fees paid by the client to Virease during the three (3) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Virease Ltd, its directors, officers, employees, contractors, affiliates, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
your misuse of the services;
your violation of these Terms;
materials or content supplied by you;
your violation of any law or third-party rights; or
unauthorized use of third-party systems, data, or intellectual property.
Virease Ltd operates as an independent contractor and managed service provider.
Nothing contained in these Terms shall be interpreted as creating:
an employment relationship;
partnership;
joint venture;
fiduciary relationship; or
agency relationship
between Virease Ltd and the client.
All virtual assistants and personnel assigned through Virease remain contractors or representatives of Virease Ltd and are not employees of the client.
Clients agree not to directly hire, solicit, contract, or otherwise engage any Virease-assigned virtual assistant or contractor outside of Virease during the active service relationship and for twelve (12) months following termination of services without written consent from Virease Ltd.
Violation of this provision may result in a placement or conversion fee determined by Virease Ltd.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Any disputes arising from these Terms or the services provided by Virease Ltd shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
Virease Ltd reserves the right to update or modify these Terms at any time.
Material changes will be communicated to active clients by email or written notice at least fourteen (14) days before taking effect.
Continued use of our Website or services after revised Terms become effective constitutes acceptance of the updated Terms.
Users agree not to:
misuse the Website;
attempt unauthorized access to systems or data;
upload malicious code;
interfere with Website functionality; or
use the Website for unlawful purposes.
Virease reserves the right to restrict or terminate Website access for violations of these Terms.
For questions regarding these Terms & Conditions, please contact:
Virease Ltd
Ontario, Canada
Email: [email protected]
Website: www.virease.com